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Dear Website, You Lost Me At Hello (‘Cuz you don’t have RSS)

Exit Sign. No RSS, I Leave.

by michaelcarwile on February 11, 2010

Congratulations, through some source or search I’ve conducted, I’ve landed on your website. I like what you have to say about the particular topic I’m currently reading. I want to hear more from you in the future, but I’m lazy, I like to have content force-fed to me, so, since you don’t seem to believe in RSS and its magical wonders, I won’t be back (most likely).

The number of news and information resource sites on the web that still don’t use RSS technology overwhelms me. It’s such a simple thing to implement, and it is such a great way to encourage that oh-so-sought-after returning visitor. Sure, there are some sites that people will naturally return to because of their very nature, i.e their local news site. Before lubbockonline.com had RSS, I did return to the site, but not nearly as often as I do now that they have RSS enabled.

Just Enabling RSS Isn’t The Answer

Okay, so you’ve realized that RSS is important, and you’ve enabled it. However, you’re stingy with your content. You’re afraid that if you put all of your post/article into the feed, then I won’t actually visit your site any more. So instead, you decide to just allow the headlines and a brief (and undoubtedly) vague summary of the post/article. Or worse, you just put the headlines in to the feed. WRONG.

Let me read what you have to say. I subscribed for that very reason. Don’t annoy me (and potentially cause me to unsubscribe) because you are stingy. “But, my advertisers want traffic to the website” you might be saying. True, advertisers are focused on maximizing their exposure, and for good reason. The way I see it, there are three ways to look at this:

  1. Pretend you’ll get more website traffic by not encouraging RSS subscriptions (wrong).
  2. Realize that more RSS readers equals more return visitors (and therefore more engaged and qualified visitors). Advertisers don’t just want traffic, they want traffic that is the right kind – return visitors offer them much better touch-point abilities.
  3. Use RSS as an opportunity to get MORE advertising revenue by selling advertising inside your RSS feeds. There are multiple companies that provide this service. Google AdSensePheedo, and I’m sure there are others.

I usually read the articles in my Google Reader every morning (even on the weekends). If you don’t offer an RSS feed subscription when I get to your website, you are missing an opportunity to put your website, your brand, and your advertisers in front of me on a daily basis.

Did I miss something, though? Do you have a good reason for not including an RSS feed on your website? I’d love to hear what it is; maybe you can open my eyes to something I didn’t think of before. Let me hear about it in the comments below.

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Google Buzzkill

Sad Clown Google Buzzkill

by michaelcarwile on February 11, 2010

For the past couple of days, there has been lots of buzz around Google’s latest attempt at social media. There have been countless reactions to the new product, from glowing praise to raving anger.

Google has dipped it’s toes in social media before, and has in most cases, completely missed the mark. Google Buzz, however, some felt, had/has promise. At the very least, it has been regarded as Google’s best attempt at social media to date. While this may be true, I think Google is being awfully Microsoft-esque about it.

There were numerous headlines on blogs and news sites that made claims similar to “Google Buzz: Twitter and Facebook Killer.” This couldn’t be further from the truth.

There are three major flaws to Google Buzz, right out of the gate:

  1. You have to be a Gmail user. Lame. Admittedly, I’m a Gmail user, but – and this is a big but – I do not give it out freely and I certainly don’t want to just so I can use this service. I’m convinced I’m not the only one that feels this way. One of the greatest things about Twitter, Facebook, and even LinkedIn is that they have established their network around the concept of a profile instead of an email address.
  2. Google has completely disregarded people’s desire for privacy by making you follow all of your Gmail contacts automatically as soon as you sign up for the service. On top of the fact that you may not want to follow all of these people right out of the gate, Google ruins it even more by displaying the people you follow on your public profile without so much as a mention that they are going to do so. For more on this read this great article by Business Insider: WARNING: Google Buzz Has A Huge Privacy Flaw
  3. Google is exposing your home address. And you probably didn’t even know it. Sure, when you’re on your iPhone or other smartphone and you’re playing with Google Buzz it asks you if you are okay with letting Google Buzz use your current location; but I don’t think most people realize that Google is going to take that location and turn it into an address. I know I didn’t really think of it that way at first; my initial thought was that it would just be a general proximity, whoops. I looked at all the buzz activity that was near me and discovered that I could stalked by just about anyone who wanted to, if they were so inclined and I decided to actually use Google Buzz. That’s just creepy. No thanks.

Definitely not a Twitter/Facebook killer if you ask me. People already fear Google’s overwhelming ability to invade people’s privacy. With Google Buzz and the unfortunate methods by which Google has released it without being more proactive about protecting people’s privacy, I believe Google has yet again proven that it doesn’t know what the heck it’s doing when it comes to social media. Even Yahoo! got the chance to punch the big kid in the nose, stating on Twitter: “Two years after #Yahoo! launched #Buzz, Google follows suit. Check out the original: http://buzz.yahoo.com/”

This is a situation where Google should learn from it’s “evil-doing” nemesis Microsoft, and listen to Business Insider when they say, “Enough, Google — Just Buy Twitter Already.” Microsoft owns a portion of Facebook - smart, especially considering Facebook is giving even Google a run for it’s money when it comes to daily traffic. If Google really wants to stir up the social media world, they’d invest in a platform that has proven successful already – Twitter.

People Don’t Want or Need Another Social Network

I don’t have the slightest clue how many social networks have been started and/or failed in the last 10 years – and I’m not interested in taking any time to do any research on the matter, either. I do know this, though, of all the networks out there, only three really seem to have been successful enough to find their way into smaller communities like Lubbock.

See, in Lubbock, I am given a front-seat view of which trends will stick around and which will die. I consider the local adoption of new technology a good way to read the pulse of the long-term potential of a new thing. Sure, the Texas Tech students jump on the bandwagon early with a lot of things. But the business owners, working professionals, and the stay-at-home parents are usually very late to the party. Twitter has already passed the peak of media promotion, and yet, there are still numerous people in Lubbock that don’t even know how it works or what it’s all about. They’ve heard of it. They’re learning about it, and they are joining the party, but we are well past the curve compared to bigger metropolitan areas. The same goes for LinkedIn. Facebook caught on quite early though.

When I talk to my clients about social media, I can mention companies like Facebook, LinkedIn, and Twitter (and in that order) and generally get at least an acknowledgement of having heard the names. If I mention Google Buzz, I suspect I won’t find anyone that has even heard of it for at least the next 3 months (unless they are friend or in the industry). To me, that is the measure of a social media success – how fast the normally late-adopters join the party.

People are already worn out by the existing social networks. Google has arrived late to the party, and not in the “guy that shows up just in time to get ready for the after-party” kind of way either. Google has arrived when all the cool kids have already left for the after-party and now they look like a big dork.

Overall, my prediction for Google Buzz: yet another Google social media fail. Unless, of course, they make some drastic changes and/or I’ve completely missed something. What are your thoughts? Have you messed with Google Buzz yet? Do you think it will kill Twitter/Facebook?

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It’s a Sad Time for Newspapers

February 3, 2010
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When Al Gore invented the Internet the Internet was new, few people expected it to become as commonplace as it is today. Now that it is, many traditional media outlets are suffering the wrath of innovation. I don’t know who first said, “Change or die!” but the message can be applied to all facets of [...]

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HOW TO: Look like an Amateur on Twitter

February 2, 2010
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Twitter has exploded past the mainstream growth curve and is finding its way into marketing programs that are run by people with little to no experience using social media as a community building tool with a marketing mindset.
When rookies join Twitter on behalf of the companies or programs they work for, veterans can sniff them [...]

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If You Think Outside the Box, You’ve Got It Wrong

January 29, 2010
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I’m just spit-balling here, but I’d guess that if you looked at all of the creative and many business agencies in the world today, you’d probably find that at least half of them use the phrase “think outside the box,” or something strikingly similar. The term is a cliché. And in my opinion, the concept [...]

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Restaurants, Bars and Social Media – A Match Made in Heaven

January 28, 2010
AJ Bombers is Powered by Social Media

Chris Brogan is a highly respected social media veteran; he has posted a great video of a discussion about social media between himself and Joe Sorge, who runs AJ Bomers in Milwaukee, Wisconsin and a few other restaurants in town.

Original post by Chris Brogan here
Direct link to the video here
Restaurants, Bars and Social Media – [...]

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7 FREE Marketing Tips

January 27, 2010
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In a recession-driven economy, when other competitors are cutting back on their marketing plans because they are costing them too much money, you can take advantage of their slow-down by increasing your efforts – and with these free ideas, you can do it without spending any more money.
1) Start a Blog
If you do, or if [...]

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Teaser Tweets – Good or Bad Idea?

January 27, 2010
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A good friend of mine who also happens to be an up-and-coming MMA insider, has recently started actively using Twitter – partly, I claim, because of my constant prodding. He brought up an interesting point today: should you use “teaser” tweets to get people interested in something you are working on? Or are teaser tweets [...]

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Michael Carwile On Your iPhone

January 26, 2010
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Thanks to the awesome work of the peeps over at Brave New Code my blog readers can now read my posts on the go on their iPhone! I am using their ridiculously awesome iPhone theme plugin for Wordpress called WPTouch. If you have an iPhone, check out my blog on it!
As an added bonus, I [...]

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Private Twitter Accounts – What’s the Point?

January 26, 2010
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You wouldn’t go to a party with duct tape on your mouth, so why would you make your Twitter account private?
Twitter is a social media network. Granted, social can mean a private social club, but that isn’t what Twitter is all about. Twitter is about connecting with the world, whether that’s people in your local [...]

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